RETURNS AND REFUNDS
Accyoli Concept Fashion will accept returns for items purchased on the accyoliconcept.com store within 21 days of delivery date for a refund minus a return shipping fee.
Returns received after 21 days from delivery date will not be accepted and returned to sender.
All returns must meet the following criteria: unworn, unwashed, all tags must be attached, any accessories must be included, no perfume or other scents, no human or animal hair, no rips or tears, no visible signs of wear. All original packaging and hangers must also be included in the return.
All swimwear must be returned in new and unused condition with the hygienic liner still in place. Due to the intimate nature of swimwear, we recommend wearing underwear when trying out these products. Any returned swimwear missing the hygienic liner, or in otherwise worn condition, will not be accepted or eligible for a refund.
All items marked as Final Sale on accyoliconcept.com are not eligible for refund, store credit, or exchange.
Please note that shipping charges are non-refundable unless the product was damaged or the incorrect item was shipped.
Instructions
1- Pack the items you're returning.
2- Print your return shipping label. If you haven’t received it yet, we’ll send it to you soon.
3- Attach the label to the package. Cover or remove any old shipping labels.
4- Give the package to USPS.
5- Track your return using your tracking number to make sure we get it.If you are unable to print out your Return Slip or prefer to ship using an alternate shipping provider, please return your package to:
Accyoli Concept Fashion Returns
11094 Mustang Street
Boca Raton, Florida - 33428
If you have any questions about returns, please contact Customer Service at 1-561-4494217 or email:
sales@accyoliconcept.com
How long does it take to process a return?
Once a return arrives at our warehouse it can take 7 business days to receive, inspect and process. Please note that refunds can take up to 5-7 business days to show on your account due to varying processing times between payment providers.
You will be notified via email once your return has been completed.
